Sam's Club Customer Service Agent Was Her Own Best Customer - And a Thief

by

comment
Genis Helm, 26, stole a bunch of these - IMAGE VIA
  • Image via
  • Genis Helm, 26, stole a bunch of these
For the first half of 2012, Genis Helm was a customer service agent at the Sam's Club in Maplewood.

The 26-year-old's job was to accept returned merchandise from dissatisfied customers and issue cash refunds and gift cards to those customers. All fine and good.

But what she started doing was issuing phantom refunds to herself (presumably for merchandise that got thrown out anyway, like perishable food items -- that way, one wouldn't get caught very easily).

Not only did she use the refund gift cards and cash herself, she also gave it away to family and friends. She did this more than 100 times, and stole about $22,000.

She admitted to doing this yesterday. The official charge to which she pleaded guilty was one count of felony wire fraud.

She faces a maximum of 20 years in prison and a quarter-million dollar fine.

She's been ordered to pay restitution to Sam's Club. She'll be sentenced on March 19.

Tags

Support Local Journalism.
Join the Riverfront Times Press Club

Local journalism is information. Information is power. And we believe everyone deserves access to accurate independent coverage of their community and state. Our readers helped us continue this coverage in 2020, and we are so grateful for the support.

Help us keep this coverage going in 2021. Whether it's a one-time acknowledgement of this article or an ongoing membership pledge, your support goes to local-based reporting from our small but mighty team.

Join the Riverfront Times Club for as little as $5 a month.