Can't Install Your Digital TV Converter? Call the Fire Department!


We all know how the fire department will rescue kittens from trees, but this one seems to go beyond the call of duty.

According to an FCC press release, the St. Louis Fire Department is now teaming up with KETC (Channel 9) to provide in-home D-TV installation for inept city residents who can't properly install their digital converter box. 

I'm sure there are a lot of folks out there who will appreciate the fire department's help on this matter, but really: Is this an emergency that merits their involvement?

The FCC press release:


WASHINGTON, DC --   The Federal Communications Commission has awarded several installation contracts to local organizations in order to provide free converter box installation assistance to over-the-air consumers. The following is a list of local companies to call for help:
Walk-In Centers/Mobile Clinics:
  • Apollo Industries, LLC: 800-504-5677,
Basic Installations (Will connect converter box to TV and antenna):
  • Apollo Industries, LLC: 800-504-5677,
G2 Communications: 314-599-3999. This company will provide this free service to local consumers in the Missouri and Illinois areas.

Note: The St. Louis Fire Department and KETC/Channel 9 are still working together to provide in-home installation within the City of St. Louis. For help from the St. Louis Fire Department, consumers can call (314) 512-9617.
Note: The St. Louis Area Agency on Aging is also providing help for consumers with converter box questions. For seniors and disabled individuals over the age of 18 who would like help from the St. Louis AAA, consumers can call (314) 612-5918.
Additionally, the Federal Communications Commission (FCC) staff will be participating in digital TV-transition-related activities in the St. Louis TV market through the digital television transition on June 12th. 

At these events, FCC staff will brief consumers on the status of the transition to digital television, apply online for converter box coupons on behalf of those who need them, and demonstrate how to hook up and operate converter boxes. Consumers having trouble setting up their converter boxes are welcome to bring their boxes to these events.

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