Welcome to Fly in the Soup, a new feature in which Gut Check contributors rail against those culinary experiences that annoy us most.
Cooking hand-cut French fries isn't difficult. But it takes time -- a lot of time. Even a chef as renowned as Thomas Keller of the French Laundry says the hell with it and uses frozen fries rather than put his kitchen staff through the process.
When I was a teenager working as a deli clerk and short-order cook in Ocean City, Maryland, prepping French fries was second only to changing the deep-fryer oil as my least favorite task. But I endured it because the fries we served were perfect. I mean that. They simply could not have been better: crisp on the outside, fluffy inside; salty, fatty, potato-y goodness.
So if you're going to tout your fries as hand-cut, thus attracting French-fry freaks like myself, you had better follow through. Because cutting potatoes by hand is merely the very first step. (Or the second, if you insist on peeling the potatoes first.)
After cutting them, you have to soak them in water for several hours. This is essential. If you don't soak them, the finished fries won't be as crisp as they could and should be. It doesn't matter how good your potatoes are, how fresh and hot your oil. The fries may look great, but they won't be crisp.
Then, after soaking, you fry them not once, but twice. At the deli -- and I'm writing this from memory, so don't use this as an actual recipe -- I think we fried them for three minutes and then, to order, for another two or three minutes. This Serious Eats article recommends three to four minutes at 325 and then another three or four minutes at 375.
If you are serious about your hand-cut fries you will find or develop a recipe that works well and then make sure that your kitchen staff follows it to the letter every time.
If you aren't serious about your hand-cut fries, I feel sorry for you. At the very least, stop breaking my heart. Just call 'em fries.